Resident in Focus – Iris Campbell

By 26th October, 2016 All, News No Comments

In this issue we put a spotlight on Jamieson House resident, Iris Campbell, who recently marked her 98th birthday. Her daughter, Leonie Campbell gives us an insight into Iris’ interesting life thus far: Read More

Education Spot: Reducing Distress in People with Dementia

By 26th October, 2016 All, News No Comments

A fact sheet on the causes and strategies to alleviate distress in people with dementia was recently published by NPS MedicineWise and Alzheimer’s Australia. The information includes communication methods, appropriate medications, and creating a positive external environment. Read More

National Safe Work Month: Focus on Preventing Falls

By 26th October, 2016 All, News No Comments

October is National Safe Work Month and Twilight Aged Care is promoting safety across the organisation. Work Health and Safety (WHS) is not just about workers’ safety, it is about safety for all who enter our homes. With this in mind we are focussing our attention on prevention of falls. Read More

Employee of the Year Award

By 26th October, 2016 All, News No Comments

The inaugural John Laurie ‘Employee of the Year Award’ is now open and staff are encouraged to consider and nominate a worthy colleague.

The Award was introduced to officially recognise staff performance that is aligned to our values. Read More

New Employee Enterprise Agreement Explained

By 26th October, 2016 All, News No Comments

Twilight Aged Care is currently negotiating a new Employee Enterprise Agreement to ensure staff have access to a fair and equitable workplace. The Employee Enterprise Agreement covers Personal Care Assistants, Laundry Attendants, Cooks/Chefs, Kitchen Hands and Recreational Activity Officers, with all other positions covered by a contract of employment as well as the National Employment Standards. Read More

PAC4RAC in Implementation Phase

By 26th October, 2016 All, News No Comments

Our important collaborative partnership with NSW Ambulance and Northern Sydney Local Health District (NSLHD), known as PAC4RAC (Providing Appropriate Care 4 Residents in Aged Care), is in full swing.

The project is currently in implementation phase and provides an exciting opportunity for an integrated care model developed across the non-government sector, a state-wide service (NSW Ambulance), and the hospital sector. As such, it has the potential to benefit the whole health system. Read More

Clinical Update – Trial of New Medication Packaging System at Horton House Hunters Hill

By 26th October, 2016 All, News No Comments

Twilight Aged Care Medication TrainingThe trial was introduced due to the increasing acuity and frailty of our residents, more complex medication regimes and associated changes with medication orders, and to reduce medication administration errors. It’s also hoped it will reduce wastage of medicines and potentially lead to lower costs for the resident, as the UD7 pack does not have to be replaced mid-cycle when there is a change in the medication order.

In addition, the UD7 system option enables the registered nurse to delegate, under supervision, the administration of medications to a trained carer. To roll out the program, staff communication and education was undertaken with the support of Webstercare. The program is currently being assessed and we await staff feedback. Final results will be made available shortly.

End of an Era for Twilight Aged Care

By 5th July, 2016 All, News No Comments

Mr John LaurieMr John Laurie formally retired as Chairman of the Twilight Aged Care Board after 14 years of exemplary leadership. John has individually made an incredible contribution to Twilight Aged Care, on the back of a long standing investment by the Laurie family over the last 100 years.

Since 2002 Twilight has benefited greatly from Johns leadership, strong commercial background and business contacts. As Chairman John has led significant change and transformed Twilight into the successful aged care business it is today. Some of John’s notable achievements include:

  •  The transformation of Twilight Aged Care from a well-endowed, cottage type aged care entity to the modern facilities reflective of contemporary care
  •  Recruitment and leadership of a highly skilled and effective Board
  •  Leadership during the initial accreditation of all Twilight Aged Care facilities
  •  Strategic growth including the ownership and lease of Mosman Private Hospital / Ophthalmic Centre
  •  Major capital negotiations and refurbishment projects, including the sale of “Onslow House” at Beauty Point, purchase and major refurbishment of Glades Bay Gardens, Gladesville and the rebuild of Horton House Gordon, due to reopen in December 2016
  •  Led and contributed to a significant Governance Review and development of the inaugural Strategic Plan
  •  Establishment of a Trust which supports the John Laurie Award to annually acknowledge and reward outstanding achievements by staff

John has at all times, by word and deed set the tone for Twilight of compassion and concern for the residents welfare and equity and fairness in managing staffing issues.

I am pleased to announce that Ms Lorraine Lovitt will be stepping up to be the next Chair of Twilight Aged Care. Lorraine has been a Director of Twilight Aged Care since 2002, so is well placed to take over the leadership of the Board. Lorraine has a nursing background, with considerable experience in aged care, and is currently Lead, NSW Falls Prevention Program at the Clinical Excellence Commission (CEC)1. In this role Lorraine supports NSW Falls Coordinators and Local Health Districts in the implementation of the NSW Health Falls policy: Preventing Falls and Harm from Falls among older people and the implementation of the National Safety and Quality Health Service Standards: Standard 10: Preventing Falls and Harm from Falls.

Whilst we are sad to see John step down from his role as Chairman, we look forward to Lorraine’s continued leadership and contribution to ensuring Twilight Aged Care continues to provide quality integrated care services in our communities.For further enquiries please contact Ms Lesley Jordan, CEO, at or (02) 9414 4400.

1.CEC has a key role in building capacity for quality and safety improvement in health services across NSW.